UATA chatbot will help Ukrainian tourists abroad
The Ukrainian Association of Travel Agencies (UATA) will help tour operators with advising tourists on vacation. Specialists created a chatbot that can answer the most common problematic questions about living arrangements, flight cancellation or delay and many others. In Telegram it is called TourHelperBot and on Facebook – Chatbot 24/7. There is still no official name.
In general, only close-end questions are asked in the chat. After a certain algorithm, the tourist will receive useful advice on what to do in a particular problematic situation.
UATA organized a competition for the best name and image for the chatbot. The winners will receive great prizes.
Today, the chatbot works on a non-commercial basis. UATA President notes that the organization had a goal of doing something new and useful for Ukrainian tourists. In the future, chatbot will be improved, but remain available free of charge.