Statistics on bot application in PrivatBank. Presentation at ChatBot Conference

21 March 2017
Statistics on bot application in PrivatBank. Presentation at ChatBot Conference

On March 29, Yulia Guseva, Chat Online manager at PrivatBank, will tell how bots of Ukraine’s largest bank operate at ChatBot Conference.

Presentation topic: Bots in PrivatBank. Live statistics.


PrivatBank online chat is a free service designed for fast and complete instruction of customers, for solving problem situations, consultations on various issues etc. The support service is available twenty four seven and the request processing time is less than a minute.

To provide such high-quality customer support, PrivatBank uses chat bots. At the conference, online chat manager will tell what functions chatbots conduct and how it helps the bank to save significantly on staff salaries.

Conference participants will find out:

  • how many bots PrivatBank has;
  • how PrivatBank bots operate (statistics, figures, interesting facts).


Yulia Guseva is a specialist in PrivatBank call center operation (both incoming telephony and Chat online support). She manages many projects and works with VIP clients of the financial establishment.


ChatBot Conference will take place on March 29 in Parus Business Center. Hurry up to register:

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